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Privacy Policy

This Privacy Policy describes how your Personal Information is collected, used, and shared when you visit cordialsausa.com (the “Site”). Cordialsa USA, Inc. is committed to protecting your privacy online and complying with all applicable state and federal data protection laws in the United States.

You acknowledge that this Privacy Policy is part of our Site Terms of Use. We reserve the right to change this Privacy Policy at any time. In compliance with the New Jersey Data Privacy Act (NJDPA) and other state laws, any material changes to this policy will be communicated prominently on our Site. If you have provided us with an email address and maintain an active account, we will strictly notify you of these material changes via direct email at least 15 days prior to their effective date, detailing the specific modifications and your right to opt-out.

1. Personal Information We Collect

When you visit the Site, we collect information based on the principle of strict necessity to provide you with the requested products or services. We automatically collect certain “Device Information” about your web browser, IP address, time zone, and cookies installed on your device.

We collect Device Information using:

  • Cookies: Data files placed on your device or computer.
  • Log files: Track actions occurring on the Site, collecting data including your IP address.
  • Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase, fill out a distributor application, interact with our B2B or B2C portals, or communicate with us via third-party messaging platforms such as WhatsApp, we collect “Order/Contact Information” (name, billing/shipping address, payment info, email, phone number, public profile name, and the content of your messages).

2. How Do We Use Your Personal Information & Analytics

We use the Order/Contact Information generally to fulfill any orders, evaluate distributor applications, and communicate with you.

Analytics and Data Minimization: We deploy analytics systems strictly conditioned upon your explicit consent or state-specific Opt-Out preferences as managed through our Consent Management Platform (CMP). When legally permitted, analytics are used exclusively to screen for technical risk or fraud and ensure Site security. Furthermore, for communications managed through platforms like WhatsApp, we may utilize messaging analytics (such as response times and interaction rates) strictly to optimize our corporate customer service operations. We do not use unconsented analytics to assess marketing success or profile users.

3. Sharing Your Personal Information & Behavioral Advertising

We share your Personal Information with trusted third parties to help us operate our infrastructure, such as Shopify (to power our store) and analytics providers. When in line with your legal preferences, we may use your Personal Information to provide targeted advertisements.

4. Global Privacy Control (GPC) and Opt-Out Mechanisms

Unlike outdated "Do Not Track" signals, Cordialsa USA actively recognizes and honors Global Privacy Control (GPC) signals. If your browser or extension transmits a GPC signal, our Consent Management Platform (CMP) will automatically recognize it as a legally binding request to opt-out of the sale or sharing of your personal information and targeted advertising, suppressing tracking pixels accordingly across applicable jurisdictions.

5. U.S. State-Specific Privacy Rights (2026 Compliance)

Depending on your state of residence, you are granted specific rights regarding your data:

  • Texas Residents (TDPSA): You have the right to know what personal data we process, request deletion, and opt-out of targeted advertising. Information collected strictly in a B2B (business-to-business) context is exempt from these consumer rights. NOTICE: We do not sell your sensitive personal data or biometric data.
  • California Residents (CCPA/CPRA): You have the right to access, correct, delete, and opt-out of the sale/sharing of your personal information. Under California law, these rights apply equally to individual consumers and B2B commercial representatives. You have the absolute right to opt-out of our use of Automated Decision-Making Technology (ADMT). Prior to our use of any ADMT for B2B credit evaluation, application processing, or behavioral profiling, you will be presented with a clear 'Pre-Use Notice' explaining the logic, parameters, and purpose of the automated system, alongside a direct mechanism to exercise your opt-out right and request human intervention.
  • Maryland Residents (MODPA): Our data collection is limited to what is reasonably necessary. We strictly prohibit the sale of any sensitive personal data. Precise geolocation or sensitive data is only collected with your explicit Opt-In consent. B2B data is exempt.
  • New Jersey Residents (NJDPA): You may opt-out of targeted advertising and the sale of personal data. You have the right to correct inaccuracies and access your data. B2B data is exempt.

To exercise any of these state rights, please contact us using the dedicated channels below.

6. Minors and Corporate Audience

This Site, its contents, and the products displayed are not directed at children under 13. In alignment with our corporate operations, the platform is structured exclusively for a business-to-business (B2B) professional audience. We do not knowingly collect personal information from children under 13. If you believe we might have information from a child, please contact us immediately.

7. Data Retention and Security

We maintain your Information for our records to fulfill legal and business obligations. While we do our best to protect your data, no transmission over the internet is completely secure.

8. Contact Us

For more information about our privacy practices, to exercise your state privacy rights, or to make a complaint, please contact our dedicated support channel directly by: